FREQUENTLY ASKED QUESTIONS
-Where can I find your jewellery?
You can find all °'HRIAM jewels on our website. For stockists kindly visit the respective tab. If you wish to view the items live, we welcome you to schedule a virtual or physical appointment. To do so, please contact us at atelier@hriamjewels.com. Don't hesitate to reach out, we are always happy to meet you!
-How long will it take to receive my order?
The majority of our jewels are made to order, due to the nature of the company’s philosophy toward sustainability and conscious consumerism. Unless otherwise stated, the production of most items varies, but the dispatch time rarely exceeds the timeframe of 10 weekdays. See the description of each jewel for specifics. If you require a piece for a certain date, please contact us directly at atelier@hriamjewels.com and we will try our best to expedite the process of both creation and dispatch.
-What if I need to change or cancel my order?
Should you need to change your order please contact us promptly at atelier@hriamjewels.com. However, for one-of-a-kind items, once the order has been crafted, it can no longer be amended. For all other items, if they have already been dispatched, you will have to wait to receive the parcel and subsequently arrange for it to be sent back to us (see Terms of Service for more info)and once the item has reached our offices and is intact your refund will be ordered. We kindly inform you that the return costs will be deducted from the refund amount you are due back unless agreed otherwise. For bespoke orders, returns are not an option.
-Do all jewellery have a warranty timeframe?
All items purchased via °'HRIAM have a 2-year warranty from the date of receipt. Within this time frame, any reparation or replacement of defects or damages due to the production of the product will be covered by our company. After the 2 years, all repairs and maintenance will no longer be covered by the warranty and there will be a cost for our services. Kindly note that if an item is purchased through one of our stockists then you will have to contact them directly to process any aforementioned claim.
-Do you offer white gold options?
Yes, we do! If you would like to request a piece to be crafted in white gold please contact us and we will make sure to produce the item of your preference.
-If my purchase is a gift to someone, can I include a wish card in the package? Do you also offer gift wrapping?
Of course, you can and yes we absolutely do! Here is how we do it: If you wish to gift your purchase we can either (a)deliver the package to the address of your loved one directly from our atelier -please make sure to inform them that they expect a parcel. Just send us the text and we'll make sure that your message arrives with the jewel! Or (b)er will deliver the package to your address so that you can hand it yourself. We will of course have already included your message in the wrapped gift. Please note, that we do not enclose a receipt inside the parcel as we prefer to have it sent via mail. Our eco-friendly packaging consists of a minimal and elegant handcrafted composition (bag, ribbon, pouch, wish card, jewellery care info-card, and the jewel's unique certificate of authenticity) made of and composed of ethically recycled paper, eco-Alcantara fabric, non-chemical glue, organic ribbon, respectively; all responsibly produced and handcrafted between Italy and Greece.
-How are your rings sized?
Our rings are sized according to the EU ring size chart. If you do not know your ring size or need to convert measurements into another size chart, please check the chart provided on each item's page. You can rest assured that, when selecting a ring from °'HRIAM, all physical and digital measurements have been rightly made, to accurately correspond to the international scales. However, due to everyone's anatomy and diverse finger types, some items may fit quite differently than others, entering or exiting the knuckles more easily or with more difficulty.
Style: Thinner rings usually fit as larger, consequently you may need to order a size or half size down from your typical size. If you plan to wear multiple thin rings in a stack, it is best to order your standard size. Keep in mind that your hands contract due to various factors especially changes in season, temperature, traveling, etc. Think of your lifestyle and choose your size as it fits you best. Observing your other rings may help a lot with that. The usual ideal ring size can fit comfortably with a little room at the base of the finger and some room over it towards the knuckle, always depending on the design. Attention: your ring should meet a little resistance, for security, although applying too much effort to remove the item is not recommended.
*Ring size guidelines*
Style: Thinner rings usually fit as larger, consequently you may need to order a size or half size down from your typical size. If you plan to wear multiple thin rings in a stack, it is best to order your standard size. Keep in mind that your hands contract due to various factors especially changes in season, temperature, traveling, etc. Think of your lifestyle and choose your size as it fits you best. Observing your other rings may help a lot with that. The usual ideal ring size can fit comfortably with a little room at the base of the finger and some room over it towards the knuckle, always depending on the design. Attention: your ring should meet a little resistance, for security, although applying too much effort to remove the item is not recommended.
Fitting: Every hand is unique and it is not uncommon for a knuckle to be a larger size than the base of the finger; on the contrary, it is actually quite frequent. We can help you find your ideal fit as the most important thing to us is to make you happy with your preferred piece. Please contact us via email at atelier@hriamjewels.com for further information and assistance.
Fitting: Every hand is unique and it is not uncommon for a knuckle to be a larger size than the base of the finger; on the contrary, it is actually quite frequent. We can help you find your ideal fit as the most important thing to us is to make you happy with your preferred piece. Please contact us via email at atelier@hriamjewels.com for further information and assistance.
Stacking: To make a stack collection you best need to choose your stack and decide where the new ring will be placed among the others. On that decision, you will have to measure the perimeter of your finger where the new item will be hosted. Please contact us via email at atelier@hriamjewels.com for further information and assistance.
Stacking: To make a stack collection you best need to choose your stack and decide where the new ring will be placed among the others. On that decision, you will have to measure the perimeter of your finger where the new item will be hosted. Please contact us via email at atelier@hriamjewels.com for further information and assistance.
Find your size: To find your size you can measure the inner diameter of a ring you frequently wear on the finger for which you plan on purchasing your new ring. If you 1)do not already have one or 2)the ring that you are buying is completely different from the one you have (flat-round-asymmetrical, thin-thick, etc), then you will need to measure the finger itself. To do that, you will need a non-elastic straight and flat ribbon as well as a ruler. Wrap the ribbon around your finger and mark the cross-section where one part intersects with the other. Then take it off and measure it upon the ruler to find the exact length. The result will correspond to the chart we provide you with here, which translates to all respective ring sizes. If in doubt, you are welcome to send us a picture of it. Please, contact us via email at atelier@hriamjewels.com for further information and assistance. Lastly, we would like to inform you that we offer one complimentary size adjustment without any additional fee, excluding shipping.
Find your size: To find your size you can measure the inner diameter of a ring you frequently wear on the finger for which you plan on purchasing your new ring. If you 1)do not already have one or 2)the ring that you are buying is completely different from the one you have (flat-round-asymmetrical, thin-thick, etc), then you will need to measure the finger itself. To do that, you will need a non-elastic straight and flat ribbon as well as a ruler. Wrap the ribbon around your finger and mark the cross-section where one part intersects with the other. Then take it off and measure it upon the ruler to find the exact length. The result will correspond to the chart we provide you with here, which translates to all respective ring sizes. If in doubt, you are welcome to send us a picture of it. Please, contact us via email at atelier@hriamjewels.com for further information and assistance. Lastly, we would like to inform you that we offer one complimentary size adjustment without any additional fee, excluding shipping.
-What do you mean you use 18k sand gold and how is that interpreted in terms of color?
The gold that we use is not exactly yellow. The color of the blend depends on the alloys that we apply to achieve this “sandy” hue. What you see on your screen is most definitely not the exact same color that you would see at a live viewing. Your surroundings, the settings of your computer, the RGB variations of the photography we use and many more factors create this kind of disturbance, even for artistic reasons sometimes. In the section of the jewellery's shop, we have tried our best to depict the items most originally and truthfully, but each piece is by nature different from its counter pieces as stated from their sculptural, handmade, and unique form.
For any other inquiries please do not hesitate to contact us at atelier@hriamjewels.com with subject Q&A.
JEWELLERY CARE
Finematter | Partners in Change Scheme
We are delighted to be part of the AFTERCARE powered by FINEMATTER - Full-circle jewellery care services. To renew your jewellery, copy-paste the below link in your browser and enjoy the experience of having an expert to revive your beloved pieces: https://finematter.com/en/services/starter/
Fine Jewellery
°'HRIAM fine jewellery (solid 18k gold) is made with great care and respect as they are meant to become an heirloom for you and your loved ones following generations to come. To clean your jewellery yourself, rub delicately with a very soft cotton cloth under lukewarm soapy water, then carefully rinse it and wipe it with a dry soft polishing cloth. For diamonds act similarly by also using a soft bristle brush. Avoid any kind of contact with household bleach or cleaning products, which will quickly cause gold to discolor and possibly disintegrate resulting in damaging your item irreversibly. Prevent your jewellery from coming into contact with hair spray, deodorants, and perfumes. Take off your jewellery when swimming, bathing, or even washing your hands to prevent knocks and scratches. If not, it will change over time, although this actually might be the real beauty of it; changing with you <3 When not wearing your fine jewellery, store them carefully in their original pouch, one of our own °'HRIAM jewellery boxes, or other suitable cases. Avoid placing many pieces in the same case and take care of jewellery from impact against hard surfaces or each other. Diamonds and gemstones are fragile too if hit at a certain angle, especially emeralds and rubies, even if they have the strength to wear away at precious metals. For pearls, use only a super soft and dry cloth to gently rub them in order to cleanse them properly. We encourage you to bring your °'HRIAM jewellery in for professional servicing whenever you feel like having them checked, cleaned and revitalized. We are happy to assist you and provide you with the best service to ensure your treasure’s longevity. And don't forget, your jewellery is growing with you.
Gold Vermeil Jewellery
To clean your vermeil gold jewellery (sterling silver or bronze coated in 24k) use a soft, non-abrasive cloth or jewellery cloth and gently touch the surface by taping it to remove fingertips and any oily shadows that occur from touching the item. Our silver sculptural forms are coated by a thick layer of 24k gold placed upon them. To minimize their wear, avoid contact with water and rough surfaces that can cause oxidisation and other unwanted aftereffects. Doublé jewellery does not tarnish like silver. If you would like to have your piece re-plated, feel more than welcome to contact us and we will arrange that for you. We offer one complimentary coating to all items for the first 2 years of purchase (excluding shipping costs). Storing your jewellery in a dry airtight container will keep them safe for at least 10 to 12 years, in some cases even more. The color will change with time, but so do we <3
Service & Repair
We offer jewellery checks, service, and repair for all our items. Please contact us via email at atelier@hriamcjewels to request maintenance. We will do our best to make sure that you receive the highest service from our professionals to keep your jewellery and you happy and strong for life.
To ensure longevity for your °'HRIAM pieces, treat them with care and always store them separately from one another in a non-humid place (preferably a jewellery box in your bedroom) to avoid scratching and tarnish.
PACKAGING
Our signature pouches are handmade in Greece by a small female lead home-run family business with a great tradition in custom-made jewellery packaging. The sustainable Alcantara fabric used for our cases is sourced from a small factory in Italy, with which the family has collaborated for the past 4 decades. The ribbon is of cotton-silk-blend, handmade in Greece. The envelope bag is also handmade in Greece by a small printing family business, using only eco-friendly & recycled paper. Last, but not least, our jewellery boxes are also handmade in Greece by a small family company, active in the industry of jewellery packaging for more than 30 years. All materials are sustainable and the batches produced are limited to the needs of our company.
Our signature pouches are handmade in Greece by a small female lead home-run family business with a great tradition in custom-made jewellery packaging. The sustainable Alcantara fabric used for our cases is sourced from a small factory in Italy, with which the family has collaborated for the past 4 decades. The ribbon is of cotton-silk-blend, handmade in Greece. The envelope bag is also handmade in Greece by a small printing family business, using only eco-friendly & recycled paper. Last, but not least, our jewellery boxes are also handmade in Greece by a small family company, active in the industry of jewellery packaging for more than 30 years. All materials are sustainable and the batches produced are limited to the needs of our company.
SHIPPING
We offer complimentary and secure shipping to all orders around the world via DHL. However, you can rest assured that your jewel will find its way to you the soonest possible. We recommend tracking your order via the information provided in the shipment verification email. Feel free to reach out to us for more info via the contact options on our website.
We offer complimentary and secure shipping to all orders around the world via DHL. However, you can rest assured that your jewel will find its way to you the soonest possible. We recommend tracking your order via the information provided in the shipment verification email. Feel free to reach out to us for more info via the contact options on our website.
RETURNS
We offer return, exchange, and refund until 14 days after receipt. To be eligible for the above, the items must be absolutely intact. To proceed with such a request, please contact us at atelier@hriamjewels.com explaining why you no longer wish for the piece you received and we will take care of it promptly.
We offer return, exchange, and refund until 14 days after receipt. To be eligible for the above, the items must be absolutely intact. To proceed with such a request, please contact us at atelier@hriamjewels.com explaining why you no longer wish for the piece you received and we will take care of it promptly.
*For more information and before proceeding to any actions, we kindly suggest that you read our full TERMS & CONDITIONS.
*For more information and before proceeding to any actions, we kindly suggest that you read our full TERMS & CONDITIONS.
STOCKISTS
GREECE
GREECE
"i-D Fine Jewellery"
"BIRTHSTONES" & "SHALES" collections
"BIRTHSTONES" & "SHALES" collections
store A: 12 Kanari Street, Kolonaki, Athens 10674
store A: 12 Kanari Street, Kolonaki, Athens 10674
store B: Golden Hall Shoping Center, 37A Kifissias Ave., Maroussi Attiki
store B: Golden Hall Shoping Center, 37A Kifissias Ave., Maroussi Attiki
store@idfinejewellery.com
store@idfinejewellery.com
store A: +30 21032 21801
store A: +30 21032 21801
store B: +30 21068 32711
store B: +30 21068 32711
"ELENI MARNERI GALLERY"
"SHALES" collection
"SHALES" collection
Pittakou 8, Athina 105 58
Pittakou 8, Athina 105 58
elenimarneri.com
elenimarneri.com
+30 21 0861 9488
+30 21 0861 9488
"TAXIDI"
"EXTRAVAGANZA" collection
"EXTRAVAGANZA" collection
Leoforos vasileos Konstantinou 4-6 Tinos island 842 00, Cyclades
Leoforos vasileos Konstantinou 4-6 Tinos island 842 00, Cyclades
taxiditinos.com
taxiditinos.com
+30 693 685 6138
+30 693 685 6138
"WAIKIKI"
"TAMATA" piece
"TAMATA" piece
Andros 845 00, Cyclades
Andros 845 00, Cyclades
waikiki.com
waikiki.com
+30 2282 023685
+30 2282 023685
INTERNATIONAL
INTERNATIONAL
"FINEMATTER"
"SHALES" & "BIRTHSTONES" collections
"SHALES" & "BIRTHSTONES" collections
4c Printing House Yard, London E2 7PR, United Kingdom
4c Printing House Yard, London E2 7PR, United Kingdom
finematter.com
finematter.com
$+44 (0) 7583 091 395
$+44 (0) 7583 091 395
"THE JEWELLERY ROOM"
"POMEGRANATES" collection
"POMEGRANATES" collection
Møntergade 16, 1116 Copenhagen K, Denmark
Møntergade 16, 1116 Copenhagen K, Denmark
thejewelleryroom.com
thejewelleryroom.com
+45 53 69 15 50
+45 53 69 15 50
"ICYOUJEWELLERY"
"POMEGRANATES" collection
"POMEGRANATES" collection
Cuylitsstraat 104, 2018 Antwerp, Belgium
Cuylitsstraat 104, 2018 Antwerp, Belgium
icyoujewellery.com
icyoujewellery.com
+42 477075709
+42 477075709
"NOT JUST A LABEL"
"EXTRAVAGANZA" collection
"EXTRAVAGANZA" collection
48 Dover St, London W1S 4FF, United Kingdom
48 Dover St, London W1S 4FF, United Kingdom
notjustalabel.com
notjustalabel.com
SUSTAINABILITY
Durability is a guarantee of elegance. Jewellery may be a fashionable statement, but not about fashion itself. Jewellery is valuable, hence not meant to be recklessly consummated, but to last forever and be passed on to future generations.
Durability is a guarantee of elegance. Jewellery may be a fashionable statement, but not about fashion itself. Jewellery is valuable, hence not meant to be recklessly consummated, but to last forever and be passed on to future generations.
Our designs don’t follow trends and do not directly correspond to seasons. The industry we belong to needs to take steps towards responsible business practices both in production as well as consumer behavior. °'HRIAM is an advocate of sustainability requirements and dares to stand up for the standards that lead toward the necessary change for a better tomorrow. Our mission is not to redefine what it means to own jewellery, but to actively support the idea that responsibility begins with decision making and each brand can and ought to have a say in this.
Our designs don’t follow trends and do not directly correspond to seasons. The industry we belong to needs to take steps towards responsible business practices both in production as well as consumer behavior. °'HRIAM is an advocate of sustainability requirements and dares to stand up for the standards that lead toward the necessary change for a better tomorrow. Our mission is not to redefine what it means to own jewellery, but to actively support the idea that responsibility begins with decision making and each brand can and ought to have a say in this.
Everlasting ownership means being authentic with your choices regarding style and personal aesthetics. To show our commitment, we launch each collection in two waves, within two circular years, creating limited or made-to-order artifacts.
Everlasting ownership means being authentic with your choices regarding style and personal aesthetics. To show our commitment, we launch each collection in two waves, within two circular years, creating limited or made-to-order artifacts.
At °'HRIAM we oppose the instant transient shifts of nowness and fast fashion. Our jewels are slow, aiming to elegantly accompany the everyday corporal experience, by complementing bodily expression, while enhancing personal urbanity. These values, make them ideal to inaugurate a strong heirloom tradition for you and your loved ones, transforming the artifacts into a talisman adornment enclosing the individual’s innermost force through life.
At °'HRIAM we oppose the instant transient shifts of nowness and fast fashion. Our jewels are slow, aiming to elegantly accompany the everyday corporal experience, by complementing bodily expression, while enhancing personal urbanity. These values, make them ideal to inaugurate a strong heirloom tradition for you and your loved ones, transforming the artifacts into a talisman adornment enclosing the individual’s innermost force through life.
TERMS AND CONDITIONS
www.hriamcharitonidi.com ("Website") is owned and operated by Hriam (hereinafter referred to as "°'HRIAM"). We are registered in Greece under company number (VIES) EL143547985 and our registered offices are located at:
www.hriamcharitonidi.com ("Website") is owned and operated by Hriam (hereinafter referred to as "°'HRIAM"). We are registered in Greece under company number (VIES) EL143547985 and our registered offices are located at:
Tharypou 38, 2.1
Tharypou 38, 2.1
$11743, Athens, Greece
$11743, Athens, Greece
Tel: GR(+30) 6975303600 or DK(+45) 50 35 54 04
Tel: GR(+30) 6975303600 or DK(+45) 50 35 54 04
Email: info@hriamjewels.com
Email: info@hriamjewels.com
Hosting Services
Hosting services for this website are provided by Squarespace.com
You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. If, in our judgment, your purchase constitutes a high-risk transaction, we will require you to provide us with a copy of your valid government-issued photo identification, and possibly a copy of a recent bank statement for the credit or debit card used for the purchase. We reserve the right to change products and product pricing at any time. We also reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and
/
or orders that use the same billing and
/
or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and
/
or billing address
/
phone number provided at the time the order was made.
Billing and payments
Acceptance of your order and completion of the contract between you and us will be completed when we email you to confirm that the goods have been dispatched. Payment can be made with PayPal and major credit cards; MasterCard, Maestro, Visa, Visa Electron, JCB, AmEx and any other methods that may be clearly advertised on the Website from time to time. Payment will be debited and cleared from your account upon dispatch or reservation of your order by us. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to us, we will not be liable for any delay or non-delivery. We take all reasonable care to make our Website secure. All credit card transactions on this Website are processed using Stripe, a secure online payment gateway that encrypts your card details in a secure host environment.
You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. If, in our judgment, your purchase constitutes a high-risk transaction, we will require you to provide us with a copy of your valid government-issued photo identification, and possibly a copy of a recent bank statement for the credit or debit card used for the purchase. We reserve the right to change products and product pricing at any time. We also reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and
/
or orders that use the same billing and
/
or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and
/
or billing address
/
phone number provided at the time the order was made.
Right of Cancellation
When you make a purchase at the Website, you have a 14-day right of cancellation calculated from the date you receive the product. If you want to exercise the right of cancellation you must notify us thereof before the expiry of the time limit for exercising the right of cancellation. The period during which you may exercise your right of cancellation starts on the day you receive the product. If the 14-day period expires on a holiday, the period is extended to expire on the following weekday, unless otherwise stated.
Accuracy of information
Occasionally there may be information on the Website that contains typographical errors, inaccuracies, or omissions that may relate to promotions and offers. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Website or Services is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information on the Website including, without limitation, pricing information, except as required by law. No specified update or refresh date applied on the Website should be taken to indicate that all information on the Website or Services has been modified or updated.
Links to other resources
Although the Website and Services may link to other resources (such as websites, mobile applications, etc.), we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked resource, unless specifically stated herein. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their resources. We do not assume any responsibility or liability for the actions, products, services, and content of any other third parties. You should carefully review the legal statements and other conditions of use of any resource that you access through a link on the Website and Services. Your linking to any other off-site resources is at your own risk.
Intellectual property rights
"Intellectual Property Rights" means all present and future rights conferred by statute, common law, or equity in or in relation to any copyright and related rights, trademarks, designs, patents, inventions, goodwill, and the right to sue for passing off, rights to inventions, rights to use, and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, rights to claim priority from, such rights and all similar or equivalent rights or forms of protection and any other results of intellectual activity which subsist or will subsist now or in the future in any part of the world. This Agreement does not transfer to you any intellectual property owned by Hriam ApS or third parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with Hriam ApS. All trademarks, service marks, graphics and logos used in connection with the Website and Services, are trademarks or registered trademarks of Hriam ApS or its licensors. Other trademarks, service marks, graphics and logos used in connection with the Website and Services may be the trademarks of other third parties. Your use of the Website and Services grants you no right or license to reproduce or otherwise use any of Hriam ApS or third-party trademarks.
Limitation of liability
To the fullest extent permitted by applicable law, in no event will Hriam ApS, its affiliates, directors, officers, employees, agents, suppliers or licensors be liable to any person for any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use of content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if the liable party has been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, the aggregate liability of Hriam ApS and its affiliates, officers, employees, agents, suppliers and licensors relating to the services will be limited to an amount greater of one euro or any amounts actually paid in cash by you to Hriam ApS for the prior one month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose.
Changes and amendments
We reserve the right to modify this Agreement or its terms relating to the Website and Services at any time, effective upon posting of an updated version of this Agreement on the Website. When we do, we will revise the updated date at the bottom of this page. Continued use of the Website and Services after any such changes shall constitute your consent to such changes.
Acceptance of these terms
You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Website and Services.
Contacting us
If you would like to contact us to understand more about this Agreement or wish to contact us concerning any matter relating to it, you may send an email to atelier@hriamcharitonidi.com.
This document was last updated on June 19, 2022
This document was last updated on June 19, 2022
PRIVACY POLICY
This privacy policy ("Policy") describes how the personally identifiable information ("Personal Information") you may provide on the hriamcharitonidi.com website ("Website" or "Service") and any of its related products and services (collectively, "Services") is collected, protected and used. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy is a legally binding agreement between you ("User", "you" or "your") and Hriam ApS ("Hriam ApS", "we", "us" or "our"). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
This privacy policy ("Policy") describes how the personally identifiable information ("Personal Information") you may provide on the hriamcharitonidi.com website ("Website" or "Service") and any of its related products and services (collectively, "Services") is collected, protected and used. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy is a legally binding agreement between you ("User", "you" or "your") and Hriam ApS ("Hriam ApS", "we", "us" or "our"). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
Automatic collection of information
When you open the Website, our servers automatically record information that your browser sends. This data may include information such as your device's IP address, browser type and version, operating system type and version, language preferences or the webpage you were visiting before you came to the Website and Services, pages of the Website and Services that you visit, the time spent on those pages, information you search for on the Website, access times and dates, and other statistics.
Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage and traffic of the Website and Services. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.
Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage and traffic of the Website and Services. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.
Collection of personal information
You can access and use the Website and Services without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features on the Website, you may be asked to provide certain Personal Information (for example, your name and e-mail address). We receive and store any information you knowingly provide to us when you make a purchase, or fill any online forms on the Website. When required, this information may include the following:
- Personal details such as name, country of residence, etc.
- Personal details such as name, country of residence, etc.
- Contact information such as email address, address, etc.
- Contact information such as email address, address, etc.
Some of the information we collect is directly from you via the Website and Services. However, we may also collect Personal Information about you from other sources such as public databases and our joint marketing partners. You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the features on the Website. Users who are uncertain about what information is mandatory are welcome to contact us.
Some of the information we collect is directly from you via the Website and Services. However, we may also collect Personal Information about you from other sources such as public databases and our joint marketing partners. You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the features on the Website. Users who are uncertain about what information is mandatory are welcome to contact us.
Use and processing of collected information
In order to make the Website and Services available to you, or to meet a legal obligation, we may need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used for the following purposes:
- Deliver products or services
- Deliver products or services
- Improve products and services
- Improve products and services
- Send marketing and promotional communications
- Send marketing and promotional communications
- Respond to inquiries and offer support
- Respond to inquiries and offer support
- Request user feedback
- Request user feedback
- Improve user experience
- Improve user experience
- Enforce terms and conditions and policies
- Enforce terms and conditions and policies
- Protect from abuse and malicious users
- Protect from abuse and malicious users
- Respond to legal requests and prevent harm
- Respond to legal requests and prevent harm
- Run and operate the Website and Services
- Run and operate the Website and Services
Processing your Personal Information depends on how you interact with the Website and Services, where you are located in the world and if one of the following applies: (i) you have given your consent for one or more specific purposes; this, however, does not apply, whenever the processing of Personal Information is subject to California Consumer Privacy Act or European data protection law; (ii) provision of information is necessary for the performance of an agreement with you and
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or for any pre-contractual obligations thereof; (iii) processing is necessary for compliance with a legal obligation to which you are subject; (iv) processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (v) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.
Processing your Personal Information depends on how you interact with the Website and Services, where you are located in the world and if one of the following applies: (i) you have given your consent for one or more specific purposes; this, however, does not apply, whenever the processing of Personal Information is subject to California Consumer Privacy Act or European data protection law; (ii) provision of information is necessary for the performance of an agreement with you and
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or for any pre-contractual obligations thereof; (iii) processing is necessary for compliance with a legal obligation to which you are subject; (iv) processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (v) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.
Note that under some legislations we may be allowed to process information until you object to such processing (by opting out), without having to rely on consent or any other of the following legal bases below. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular, whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Note that under some legislations we may be allowed to process information until you object to such processing (by opting out), without having to rely on consent or any other of the following legal bases below. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular, whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Billing and payments
We use third-party payment processors to assist us in processing your payment information securely. Such third-party processors' use of your Personal Information is governed by their respective privacy policies which may or may not contain privacy protections as protective as this Policy. We suggest that you review their respective privacy policies.
Disclosure of information
Depending on the requested Services or as necessary to complete any transaction or provide any service you have requested, we may share your information with your consent with our trusted third parties that work with us, any other affiliates and subsidiaries we rely upon to assist in the operation of the Website and Services available to you. We do not share Personal Information with unaffiliated third parties. These service providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. We may share your Personal Information for these purposes only with third parties whose privacy policies are consistent with ours or who agree to abide by our policies with respect to Personal Information. These third parties are given Personal Information they need only in order to perform their designated functions, and we do not authorize them to use or disclose Personal Information for their own marketing or other purposes.
We will disclose any Personal Information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
We will disclose any Personal Information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Retention of information
We will retain and use your Personal Information for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements unless a longer retention period is required or permitted by law. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.
Transfer of information
Depending on your location, data transfers may involve transferring and storing your information in a country other than your own. You are entitled to learn about the legal basis of information transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by us to safeguard your information. If any such transfer takes place, you can find out more by checking the relevant sections of this Policy or inquire with us using the information provided in the contact section.
The rights of users
You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following: (i) you have the right to withdraw consent where you have previously given your consent to the processing of your information; (ii) you have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent; (iii) you have the right to learn if information is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the information undergoing processing; (iv) you have the right to verify the accuracy of your information and ask for it to be updated or corrected; (v) you have the right, under certain circumstances, to restrict the processing of your information, in which case, we will not process your information for any purpose other than storing it; (vi) you have the right, under certain circumstances, to obtain the erasure of your Personal Information from us; (vii) you have the right to receive your information in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract which you are part of or on pre-contractual obligations thereof.
The right to object to processing
Where Personal Information is processed for the public interest, in the exercise of an official authority vested in us or for the purposes of the legitimate interests pursued by us, you may object to such processing by providing a ground related to your particular situation to justify the objection. You must know that, however, should your Personal Information be processed for direct marketing purposes, you can object to that processing at any time without providing any justification. To learn whether we are processing Personal Information for direct marketing purposes, you may refer to the relevant sections of this document.
Data protection rights under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights and Hriam ApS aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:
- You have the right to request access to your Personal Information that we store and have the ability to access your Personal Information.
- You have the right to request access to your Personal Information that we store and have the ability to access your Personal Information.
- You have the right to request that we correct any Personal Information you believe is inaccurate. You also have the right to request us to complete the Personal Information you believe is incomplete.
- You have the right to request that we correct any Personal Information you believe is inaccurate. You also have the right to request us to complete the Personal Information you believe is incomplete.
- You have the right to request the erase your Personal Information under certain conditions of this Policy.
- You have the right to request the erase your Personal Information under certain conditions of this Policy.
- You have the right to object to our processing of your Personal Information.
- You have the right to object to our processing of your Personal Information.
- You have the right to seek restrictions on the processing of your Personal Information. When you restrict the processing of your Personal Information, we may store it but will not process it further.
- You have the right to seek restrictions on the processing of your Personal Information. When you restrict the processing of your Personal Information, we may store it but will not process it further.
- You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
- You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
- You also have the right to withdraw your consent at any time where Hriam ApS relied on your consent to process your Personal Information.
- You also have the right to withdraw your consent at any time where Hriam ApS relied on your consent to process your Personal Information.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority in the European Economic Area (EEA).
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority in the European Economic Area (EEA).
California privacy rights
In addition to the rights as explained in this Policy, California residents who provide Personal Information (as defined in the statute) to obtain products or services for personal, family, or household use are entitled to request and obtain from us, once a calendar year, information about the Personal Information we shared, if any, with other businesses for marketing uses. If applicable, this information would include the categories of Personal Information and the names and addresses of those businesses with which we shared such personal information for the immediately prior calendar year (e.g., requests made in the current year will receive information about the prior year). To obtain this information please contact us.
How to exercise these rights
Any requests to exercise your rights can be directed to Hriam ApS through the contact details provided in this document. Please note that we may ask you to verify your identity before responding to such requests. Your request must provide sufficient information that allows us to verify that you are the person you are claiming to be or that you are the authorized representative of such person. You must include sufficient details to allow us to properly understand the request and respond to it. We cannot respond to your request or provide you with Personal Information unless we first verify your identity or authority to make such a request and confirm that the Personal Information relates to you.
Privacy of children
We do not knowingly collect any Personal Information from children under the age of 13. If you are under the age of 13, please do not submit any Personal Information through the Website and Services. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through the Website and Services without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to us through the Website and Services, please contact us. You must also be at least 16 years of age to consent to the processing of your Personal Information in your country (in some countries we may allow your parent or guardian to do so on your behalf).
Cookies
The Website and Services use "cookies" to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
We may use cookies to collect, store, and track information for statistical purposes to operate the Website and Services. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. You may learn more about cookies and how they work here.
We may use cookies to collect, store, and track information for statistical purposes to operate the Website and Services. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. You may learn more about cookies and how they work here.
Do Not Track signals
Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. The Website and Services do not track its visitors over time and across third party websites. However, some third party sites may keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you.
Advertisements
We may permit certain third party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on the Website. These companies may deliver ads that might place cookies and otherwise track user behavior.
Email marketing
We offer electronic newsletters to which you may voluntarily subscribe at any time. We are committed to keeping your e-mail address confidential and will not disclose your email address to any third parties except as allowed in the information use and processing section. We will maintain the information sent via e-mail in accordance with applicable laws and regulations.
In compliance with the CAN-SPAM Act, all e-mails sent from us will clearly state who the e-mail is from and provide clear information on how to contact the sender. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us. However, you will continue to receive essential transactional emails.
In compliance with the CAN-SPAM Act, all e-mails sent from us will clearly state who the e-mail is from and provide clear information on how to contact the sender. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us. However, you will continue to receive essential transactional emails.
Links to other resources
The Website and Services contain links to other resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware when you leave the Website and Services and to read the privacy statements of each and every resource that may collect Personal Information.
Information security
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Website and Services cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.
Data breach
In the event we become aware that the security of the Website and Services has been compromised or users Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will send you an email.
Changes and amendments
We reserve the right to modify this Policy or its terms relating to the Website and Services from time to time in our discretion and will notify you of any material changes to the way in which we treat Personal Information. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways in our discretion, such as through contact information you have provided. Any updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected.
Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.
Contacting us
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@hriamjewels.com.
This document was last updated on March 20th, 2024.
This document was last updated on March 20th, 2024.